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Multiple Billing Statement FAQs

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As a part of our improvement plan to deliver exceptional patient statements, we have started to use a new vendor called PatientCo to provide our patients with both clinic and hospital statements .  On April 28, 2016 Grace Medical Center® converted from our old vendor(HMS) to our new vendor (PatientCo).  Our previous vendor was notified timely that they needed to cease sending statements.  Unfortunately, they continued to send statements and some patients were impacted.   This unforeseen circumstance has caused two sets of identical statements to be sent to our hospital patients

This occurred on 4/28 and 5/4.  As a result, we have reached out to both vendors to correct this event and below is frequently asked questions on the matter. If the questions below do not fully answer your questions, please call 806.788.4071

 

Q: Why did this happen?

A: We apologize for the inconvenience.  We are aware of the problem and have taken corrective action 

to prevent this from happening in the future.  

 

Q: Does this mean that I have two different bills, or is it a duplicate bill?

A: We apologize for any inconvenience or confusion this may have caused you.  Unfortunately, the statements that you received are duplicate statements.  You can identify duplicate statements by comparing the account number referenced on the respective statements.

 

Q: Which bill do I pay and how do I pay it?

A: If you received both the Colored Version (PatientCo)  and the Black and White (HMS statement), we encourage you to pay through PatientCo.  Listed on the PatientCo statement are flexible methods for delivery of payment. You can see more on the Pay My Bill page.

 

Q:What if I have already paid one of the bills?

A: If you have already paid either the HMS or the PatientCo statement, please disregard the other.  

 

Q:Does this affect Grace Clinic® statements?

A: No, this does not affect Grace Clinic® statements. This should only affect Hospital statements.

High Blood Pressure

High Blood Pressure

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High Blood Pressure

High blood pressure is something you can have for years without even knowing it. Over time high blood pressure can damage your heart, blood vessels, kidneys, eyes and other parts of your body. High blood pressure is a major risk factor for cardiovascular disease. When combined with other risk factors, like high cholesterol or smoking, or if you’re overweight, your risk goes way up.

High Blood PressureControlling high blood pressure is not only a key factor in managing your overall cardiovascular health, it can also help you prevent an advanced condition called hypertension…which usually lasts a lifetime. Keeping your blood pressure “normal” is important because it affects overall heart health and decreases your risk for developing cardiovascular disease and prevent bad things from happening, like kidney failure, heart attack or stroke… things worth avoiding at all cost.

Having elevated or high blood pressure is not the end of the world. Controlling your blood pressure is something you can manage to lower your risk factors and the complications of cardiovascular disease.

We encourage you to take a moment now to submit your contact information below and we’ll contact you to schedule an appointment for an initial assessment.

  REQUEST A TELEPHONE CONSULTATION

Submit your information below. On receiving your information, a Grace Clinic® representative will contact you.

I am a new patient:
Concern:




Date of Birth:

Please note: We cannot process an emergency request through this form. If you are experiencing a medical emergency, please call 911. This is a secure form, and the information you provide will enable us to assist you as efficiently as possible.